Services
With development, consulting and support from a single source, we ensure competent advice and project implementation as well as comprehensive customer support.
Whether project consulting, software implementation or payroll support - through our many years of experience, we offer you convincing solutions, even for difficult and complex issues. We individually align our consulting team to your project and company and support you with independent advice and short implementation times.
Moonsoft is also characterized by high development strength. Our core solutions are developed entirely in-house and ensure that we meet our customers' requirements. We focus on two lines that significantly determine our actions and the quality of our solutions:
- Support processes
- New and further development processes
Developments within the framework of the support process ensure quick and sustainable solutions to customer problems and take place in close coordination with the support department. This process is supported by our ticket system, which ensures that all requests and problems are processed in a structured and efficient manner.
Project flow:
Preparation phase:
Initialization of the project, definition of objectives as well as framework conditions and resources.
Process analysis (PAN):
Detailed recording and analysis of existing processes as well as the development of a tailored solution design.
Implementation phase:
Technical implementation of the defined processes, with special focus on time management and payroll.
Preparation for live operation:
Conducting training, planning productive operation and pilot operation with selected employees to validate system functions.
Live operation:
Release of the system for productive operation and gradual introduction of the new processes in the operational environment.
Aftercare & Completion:
Optimization of the system, project completion and handover to regular support.